Keeping your website safe and up to date
What are you looking for?
Keep your site up to date?
Keep your site safe?
Look after your Domains?
Know how your site is performing?
More Information / Website FAQ
Can you manage my Domain even though my website is with someone else?
We can provide a trustworthy and professional service to ensure you always remain in ownership and control of your Domain.
Can you do updates for my website even though I want to stick with my own developer/hosting?
We don’t exceed our mandate. If you want to get websites from your developer, but have us support you by doing changes in between major updates, then that is fine by us.
What are the additional costs, if any?
We are simple and transparent. We are professionals and you pay for our time to help you and/or products delivered. When you buy a service from us, you get that service as quoted. Anything else is additional.
For example, if you are hosted with us, the hosting fee covers the cost of hosting which means we will deliver you a working hosting platform. It does not cover the cost of updates to your site or restoring your site if it is hacked and fails.
Does a maintenance and security plan mean I won’t get hacked?
No. It means the chance of you being hacked are reduced, but not eliminated.
Do I have to get your Analytics Report in order to access my Analytics?
No. The report is optional.
If you wish to access your website analytics, we can provide you with the login and password so you can dive in yourself and setup whatever reports you desire. You may already be good at this stuff yourself, and if you aren’t, there are plenty of ‘how to’ guides on the Internet.
If you ask for our help, this will be charged for.
Can you show me how to update my website, so I can do it myself in the future?
Of course. We at GTB can either do it for you, teach you, or let you just do it yourself – this is your choice.
If you ask us to teach you, then we’ll work with you to figure out what you are trying to achieve and how it can be done. Our time is chargeable.
We are quite happy to share our knowledge with you so that you can do it yourself the next time without us.
Great. The next step is for you to contact us so you can tell us what you are wanting, or what you are thinking about.
How long do you take to get website updates done?
Typically, 2-3 days.
Please ensure you allow time for this when planning the updates you want done.
It may be longer than this if it is a bigger job, you do not give us all the information we need, or what you want is not clear.
Request a call back
A member of our team will give you a phone call to chat about how we’d like to help you.