GTB IT Solutions

How Teams Premium can help New Zealand businesses?

April 13th, 2023

There is a new add-on to Teams called Microsoft Teams Premium. Here we highlight some ways that it may be of benefit to your business. 

Firstly, what is Teams Premium?

Teams Premium adds a number of features to enhance the Teams experience in areas such as:

  • More personalised and intelligent meetings and webinars

  • Enhanced protection for meetings

  • Advanced management and reporting capabilities for IT

  • Advanced Virtual Appointments

The add-on is available to purchase for users with an Office 365 or Microsoft 365 subscription with Teams.

Teams Premium is now generally available, with intelligent recap features rolling out in the first half of 2023. The recommended retail price is NZD $15.10 per user per month.

One of the most exciting pieces of news around the new Microsoft Teams Premium service is the inclusion of GPT 3.5, which will soon feature more widely across Microsoft apps. 

With Teams Premium, the AI language model has the ability to automate certain tasks as part of its “intelligent recap” feature.

These tasks could include:

  • Creating automatically generated meeting notes

  • Recommending tasks or even creating chapter markings for recordings. 

This functionality could completely change the post-meeting actions experience typically performed by meeting attendees, freeing them up to do other tasks. 

Teams vs Teams Premium:

Here we compare the full feature sets contained within Teams and Teams Premium:

There are a number of features that are currently included in the standard Teams license, which will move to Teams Premium, as well as a wide range of new features that will be available that will offer more granular controls on how customers can manage their meeting experience. 

There is also a range of customisation features that are available under Teams Premium, so if you want to align your meeting room experience to your company’s brand, you could utilise features such as: 

  • Customise the lobby & waiting room with themes and logos

  • Custom meeting templates 

  • Custom meeting backgrounds

  • Custom together modes

By leveraging these customisations, you can really make your organisation stand out amongst the crowd and provide some differentiation to the standard Teams meeting experience. 

If you use these features, then you will need to purchase Teams Premium licenses:

  • Live translated captions

  • Timeline markers in Teams meeting recordings for when a user left or joined meetings

  • Virtual Appointments: SMS notifications

  • Virtual Appointments: Organizational analytics in the Teams admin centre

  • Virtual Appointments: Scheduled queue view

A Teams Premium trial is available for up to 25 users, so if you would like to test out the new functionality, you can do so for 30 days at no cost. If you are utilising the trial, please don’t forget to turn off auto-renew as trials under CSP roll into full licenses on expiry.

GTB can help to assess your requirements and how your business could utilize Teams Premium. To discuss this more, contact us here. 

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