Porirua IT Support Services

Hello, we’re GTB!

ICT partner of choice for busy professionals.

Wellington based, specialising in medical and professional practices, but also serving ALL types of businesses and Not For Profits throughout the lower North Island and further afield. Open to the public and home based businesses.

We do three things:

1. Understand your business

2. Provide the best IT solutions for you.

3. Be there when you need us.

Our core values:

• Quality work

• Care for people

We are team-based, systemised, and do our best for our clients, many of whom have been with us for a decade or more. Please check out our Testimonials and Google Reviews.

We can provide almost everything ICT (Information and Communication Technology) related that a small or medium business or organisation will need.

Come to us with your issues, annoyances or ideas; we will develop the right solution for you.

At your premises:

• Internet - installation, connection and supply.

• Router, network, WiFi - connecting up your team.

• Servers - physical, virtual, cloud. Onsite, GTB hosted, Azure, AWS, selected cloud. Applications, storage, file server, user management. The right solution for your need.

• Computers, laptops, tablets, printers, etc - make you device management very easy and know you are getting comptitive prices on reliable gear.

• Point of Sale - Hardware setup, Vend support

• Onsite support - we come to you.

Workshop, remote services, and cloud based:

• Email - Microsoft 365 business grade secure email

• Storage - 365 OneDrive and SharePoint, Dropbox Business

• Productivity software - Office apps, Word, Excel , Outlook, etc. Dictation, graphics and many other apps supported.  

• Security - to reduce your risk in today's risky world.

• Backup - local and out of region backups for servers, critical workstations and folders.

• Disaster Recovery - levels of service to suit your need and risk.

• Phones - flexible and very cost-effective VoIP and cellular phone systems.

• Websites - superior performing, cost-effective. New build or tired sites refreshed. Hosting and support.

• Ecommerce - online shopping solutions, including Shopify, etc.

• Online Marketing - helps you achieve the results you want online, for a reasonable and predictable budget.

• PC setup - fixed price services to get your new PC properly set up, data and settings transferred from your old PC, and new PC installed to your premises, network, printer.

• Repairs - fixed price investigation and advice. Tune-ups. Issues fixed on PCs and Macs.

• Helpdesk - Having a problem? Something not working? Friendly and effective.

Service agreements:

• SureIT Monitor+ - Priority service from people who know you.

• Managed Service Agreements (MSP) - Peace of mind. Fixed price IT support where we take responsibility for keeping your system running and people supported. Cost-effective.

• Managed Print - Cost effective and easy using Brother and Konica.

• MedTech - Ceritifed engineers. Can also support Indici, Houston, MyPractice.

• Emergency Support - For our SureIT/MSP clients.

Consultancy:

• Custom Projects - Got something you need to achieve or overcome? Maybe you are looking for an app, or wanting to introduce a new technology? We bring experience in projects and 'getting things done'. Get us to do it, or work with you as agile development advisors.

• App and Code Development - We have experienced app and code devleopment skills inhouse and on call via our NZ-wide network. Got cloud apps powering your business and need further development or support for them? Wondering how to automate tasks, crunch data, or make it easier for your team to perform?

• Consultancy and Advisory - Get advice or use us to add power to your team by undertaking specialist ICT tasks, or advising your team or your decision making.