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Teams vs Zoom - Which is best for you?

September 21st, 2021

"Teams vs Zoom - which is best for you"

Microsoft Teams and Zoom are two of the leading video conferencing platforms on the market today and have (rather obviously) experienced a significant surge due to the coronavirus pandemic.

Firstly, let’s just be clear, both of these top providers offer robust, reliable, remote meeting solutions for team collaboration and communication.

Here we explore which is the best option for you, and pop Zoom and Teams side by side to show you how they line up.

Nowadays, with the new remote way of working, video calls ARE the new “business meeting” and often the new “phone call”.

Top perks of video Technology:

  • Streamlined communications.

  • Video ensures people are more engaged.

  • Faster responses and improved team communication.

  • Ability to connect from remote workspaces.

  • Ability to host large global meetings.

  • Improve collaboration and productivity.

  • Recording of meetings for those unable to attend.

  • Great platform for online events to be conducted.

  • Plus, you can see other peoples body language on a meeting.

What is Microsoft Teams?

Microsoft Teams is a communication platform included in Microsoft 365. Though Teams offers video conferencing capabilities, that’s far from its only use. The platform also includes chat and voice calling functionality and enables teams to share and edit files in real time via a shared virtual workspace. Teams is highly integrated with other products in the Microsoft suite, including Word, PowerPoint and Excel, making it a true collaboration platform.

What is Zoom?

Zoom is a communications platform that encompasses audio and video conferencing, chat functionality, video webinars and more. Zoom offers an entire marketplace of application integrations, including MailChimp, Zendesk, Marketo and even Microsoft Teams for additional extensibility. Though Zoom has been around since 2011, it’s seen stunning growth in 2020, increasing from 10 million daily meeting participants in December 2019 to over 300 million daily meeting participants in April 2020.

Consider your audience?

The first step is to consider who and what you are using video calling for. If the main focus is meetings amongst colleagues at an organisation that already uses Microsoft products—especially Office365—then the obvious choice for video calls is Microsoft Teams. Even if you do use Teams at work, you still might want to use Zoom for meetings with people external to your organisation as Zoom is still more well known then Teams.

The nuts and the bolts:

But how easy are each to use? Both Teams and Zoom give users the option to join via the browser rather than downloading. This means that you can just send them an invitation, they click on the invitation, and the application will open up automatically. Easy!

User Interface 

New users may find Teams more complicated to use than Zoom since it is part of Microsoft’s much larger universe of productivity, collaboration, and communication tools. There is an initial learning curve because of the many ways Teams integrates with other Office apps. That said, the integrations are intuitive, and their usefulness outweighs the required learning. The Zoom video conference controls are similarly simple and user-friendly.

Microsoft Teams and Zoom share many of the same features. Both providers offer:

  • Screen and app sharing

  • Whiteboards

  • Chat functions

  • Voice calling

  • Customized backgrounds

  • Breakout rooms

  • Meeting recordings


Teams vs Zoom (Teams has recently increased to 300 people)


Both Teams and Zoom have free and paid versions. Microsoft offers a number of different pricing tiers for Teams, some of which come with varying degrees of access to other Office365 apps

The main differences between free and paid versions are meeting duration limits, participant capacity, file storage and the Microsoft apps you gain access to with each plan

Free plans:

  • Zoom gives its free users just 40 minutes for group meetings but up to 30 hours for one-to-one sessions.

  • Microsoft teams: Microsoft Team users on the free plan are limited to 60-minute meetings.

Paid plans:

Zoom’s paid plans:

  • Meetings can last up to 30 hours

  • Capacity of 1,000 max participants 

Microsoft Teams:

  • Caps meeting duration at 24 hours.

  • 300 max meeting participant allowance.

File storage varies by provider plan; Zoom’s top plan offers unlimited file storage, while Microsoft Team caps storage at 1 TB per organisation and 10 GB per license.

So who is the winner on the day?

As you can see, Microsoft Teams and Zoom are both highly intuitive, very comparable platforms, which can be useful in different situations.

Teams also offers so many other benefits beyond just video conferencing including

If you already use Microsoft 365 for email and other features, then you will already be paying for Teams and so using it is very attractive as it costs nothing extra.

Teams has many more features for improving communication within your own company.

If you communicate a lot by video conference with people outside your own organisation, then both will work, but Zoom may be slightly easier for you and the people you talk with. The downside is you will need to buy Zoom.

Contact us to make a time to have a complimentary chat about your own security requirements.

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